Training & Development

Whether one-on-one or in a group, training can be a cost-effective way for an individual and/or employees of an organization to enhance their soft skills, and/or adaptation to changing roles, and/or systems.

business pipeline trainingSmall Business Owners: The expertise that is the driving engine of most small business endeavors, is referred to as that entrepreneur’s core skill set;  the knowledge and/or ability they possess that gives their business endeavor a competitive edge.  However, without the soft skills required to support their core skill set, a business endeavor can, and usually does, fail.  Business Pipeline can provide the soft-skills needed to succeed through a process referred to as just-in-time-learning. This can be done on-site or by telephone (or email) and is a cost-effective method to development one’s own soft skills, or the skills to learn to identify, select and acquire the expertise of others to support your efforts.

Organizations: Corporate executives, management teams, and support staff can all benefit from the same leadership, communication, behavioral, and image enhancement skills that Business Pipeline provides. Through newly acquired interpersonal soft skills and knowledge, employees typically develop more confidence and pride in their ability to work successfully with customers, vendors, team members, and staff ; it’s an infectious attitude.

On-site Development of your employees [in soft skills] adds an exponential value to your organization. While a receptionist certainly knows how to speak, he/she may not posses the soft-skills necessary for each interaction to be an opportunity to enhance the Company’s image; every employee should be contributing to the customer service and sales support effort.  By bringing a trainer on-site to hold a private course, you can get a curriculum customized to fit your objectives; hold the training at the time and location of your choosing, and lower your cost-per-seat for open-enrollment courses and even out-of-town conferences. We’ll help optimize your employee’s time and company money to gain the most effective training in the shortest amount of time.


Our development courses are highly participatory because our formats involve workshops, but emphasize individual sessions [where the instructor shadows the employee through their day]. They’ll have an opportunity to explore issues and practice skills during individual exercises and real-time situations.

Business environments change can change quickly, and outside help is often required to deliver the necessary knowledge in real time. “Just in time” learning is especially powerful as employees learn by hands-on doing, rather than sit-and-listen. This approach utilizes coaching techniques in addition to just advisory consulting, and tends to unleash the full potential of the employee; they become more confident in their own ability, which in turn stimulates others around them.

For an organizations where a classroom approach fits better into the culture of that workplace, we can utilize that format as well, and tend to mix and match according to the situation.  Many of our soft-skills courses come with hand-out material that the employees can refer back to time and time again.

A one-time license fee is charged by Business Pipeline that provides your organization internal rights to use our copyrighted material. Our senior course developers are available to assist you in making the appropriate customization to the courses. You may use your own staff to present the course material, or utilize one of our experienced senior trainers.


View the Workshop and Seminar descriptions below.

Social Media Training

socialmediamarketing_site2Social media training is necessary. There is vast world of social media out there and you want to know how it can benefit YOU. You hear what your colleagues are doing and you feel like you are being left behind? No need to feel left out. Learn how social media can benefit YOUR business! Get a marketing plan that’s hold value for what you need to do to reach new and existing customers in the social media world. If you have a plan it’s not as time consuming as you may think. There is no need to pretend to know. Learn what you need to know and make things truly happen for your business using social media. It’s a possibility that will work if you work it efficiently and effectively.

  1. Learn what social media platforms can benefit  your business.
  2. Learn how to add your social media effort to your daily marketing efforts.
  3. Learn how to apply social media to your conversation with your customers to increase your sales.

Private and group sessions are offer in 30 or 60 minutes sessions. Let’s get started!

Learn How to use Twitter


twitter_iconHow to use Twitter

Lesson can take place virtually or face-to-face. You’ll learn the same information using your twitter account, your computer, your PDA. Best result you should use site on a computer (laptop or desktop) then once you learn how to tweet migrate to another platform with more capabilities. Twitter is extensive believe it or not so most people typically want to learn how to tweet and what to tweet. We’ll show you:

  • Setup Twitter account with profile, picture on
  • Identify your goals for twitter and learn what to tweet about beside your meals
  • Understand the reason for hashtags
  • Learn how to use hashtags
  • Learn what your hashtags are
  • How to get followers
  • How to follow people and identify why you should follow people.

Length of session is 1 hour it’s just enough time to learn what’s needed and ask needed questions. It’s a lot to take in so 3 session are recommended. Reason this is a new world and you have to learn how to operate in it to be effective. We have 11k  genuine followers we interact with. We tweet daily because it’s effortless and tons of fun to us. We’ve shown people how to tweet and we tweet for some of our clients getting them pretty good results. So when can we set up your appointment?


Learn WordPress Fast

wordpressTypical Student: Must be computer literate. You have a WordPress website already and not really sure how to update? Well this is the lesson for you. You want to learn how to make the basic changes to a page, post or sidebar? Want to learn how to add a page or post? Add pictures, add a video let us show you how. We’ll show you how to update your plugins that do not require coding, update your theme. Remember not all WordPress templates are created equal so if your template allows, we’ll show you how to even change website color schemes and add a banner IF your theme allows it. Lesson can take place virtually via online screen sharing where you are in control of your computer. Best result you should use a computer (laptop or desktop).

Length of session is 1 hour. It’s best to have your list of task you would like to learn how to do and we’ll show you. Recommended lessons are at least 3. Reason this is a new world and you have to learn how to operate in it to be effective. We’re qualified to teach you this topic because we have been the project manager on many large scale website design projects. We also have built several small business WordPress websites using our preferred SEO, responsive templates. By the end of these lessons, you should be able to update your website without hesitation. Let’s get started!

Learn QuickBooks Basics

Typical Student: Anyone who purchased QuickBooks online and wants to learn how to use it effectively for their business. You should already have basic computer knowledge under your belt. If you consider yourself a novice at QuickBooks, then take a few lessons with us and when we are completed you’ll be able to write checks, create an invoices, make a payments, and conduct general accounting.


Suggested learning time is 2 hours per session focusing on one topic at a time student basic use of QuickBooks will be achieved in 6/8 lessons. quickbooks logo
We have been showing business owners how to use QuickBooks since 2000. We personally use QuickBooks online (QBO) but work with many client who use it on MAC and PC. We’re typically hired by clients to clean up their books and correct unfortunate errors that’s accumulated over a period of time but that is not what these lessons are about. We want to show you how to use QuickBooks correctly first time around.


Travel preference: I train virtually and onsite. Keep in mind QuickBooks is very extensive and has many sections to learn how to use so as a student you must be very clear in your objective and have the time and patience to learn it. Lessons will be conducted anywhere since the software is cloudbased. If your QuickBooks is not setup correctly then there will be a $175 to $500  for me to setup your chart of accounts, items list because these area are needed and time consuming. The best way to conduct a session is when the students has all the financial paperwork they want to enter into QuickBooks. Let’s get started!